Privacy Policy

Welcome to Mia Melody

At Mia Melody ("I," "me," or "my"), your privacy and discretion are of the utmost importance. This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website or use my services.

By accessing or using my website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Data Controller

Mia Melody is the controller of the personal information described in this Privacy Policy.

Contact email: melody.booking@proton.me

Information I Collect

Personal Information

I may collect personal information that you voluntarily provide when you make a booking, submit an enquiry, or contact me. This information may include:

• Your name

• Email address

• Phone number

• Payment information (where applicable)

• Any additional information you choose to provide during the booking process or correspondence

Usage Information

When you visit my website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Referral source

• Date and time of your visit

• Other analytical data used to improve website performance

How I Use Your Information

I use the information I collect to:

• Process and manage bookings.

• Communicate with you regarding appointments and enquiries.

• Process payments where applicable.

• Provide, maintain, and improve my services.

• Personalize your experience on my website.

• Maintain website security and prevent fraudulent activity.

• Comply with applicable legal obligations.

• Enforce my Terms & Conditions and other policies.

Sharing Your Information

Your privacy is respected at all times.

I do not sell, rent, or trade your personal information to third parties.

I may share your information only in the following circumstances:

• With trusted service providers who assist in operating my website or processing bookings, provided they maintain strict confidentiality.

• Where disclosure is required by law, legal process, or governmental request.

• To protect my rights, safety, property, or security, or those of my clients or others.

Data Security

I take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While I strive to use commercially accepted security practices, no method of transmitting data over the internet or storing electronic information is completely secure. Therefore, I cannot guarantee absolute security.

Data Retention

I retain your personal information only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy.

• Comply with legal and regulatory obligations.

• Resolve disputes.

• Enforce my agreements and policies.

Once your information is no longer required, I will securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access the personal information I hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information.

• Restrict or object to certain types of data processing.

• Request a copy of your personal information in a portable format.

• Withdraw your consent where processing is based on your consent.

To exercise any of these rights, please contact me using the details provided below.

Cookies

My website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

Third-Party Websites

My website may contain links to external websites operated by third parties.

I am not responsible for the privacy practices, content, or security of those websites. I encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my services, legal requirements, or privacy practices.

Any updates will be posted on this page and will take effect immediately upon publication. Your continued use of my website and services after any changes indicates your acceptance of the revised Privacy Policy.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me using the contact details provided on my website.

By using the website and services provided by Mia Melody, you acknowledge that you have read, understood, and agreed to this Privacy Policy.